Home
Events
Groups
Members

00 Clay Announcements
01 Community General
01 Props and Wins
01 Watercooler
01 Welcome and Intros
02 Bugs
02 Starting with Clay
02 Support
03 Feedback & Requests
03 Tutorials & Inspiration
04 FT Job Opps
Gtm Career Advice
Member Spotlight

Community Guidelines

Powered by Tightknit

Issue: Ocean Enrichment Charging 5 Credits for 4 Results

·

·

https://app.clay.com/workspaces/10618/tables/t_1RNH4o8pDwwz/views/gv_gTay9B6sbM2B i'm running the ocean enrichment and it's charging me 5 credits even when i only get 4 results (i've set the limit to 4) why?

Loading attachments

Issue: Ocean Enrichment Charging 5 Credits for 4 Results | Clay

3 comments

· Sorted by Oldest

Channeled
APP
·
·
👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!
Owen C.
·
·
Hey there, thanks for reaching out! It looks like you’re being charged four credits for this result. If you hover over the small 'i' icon next to the 5 credits, it shows the exact number of credits charged. I understand how this might be a bit confusing, so I’m escalating this to our team to see how we can make this clearer! Let me know how else I can assist! 😊 https://downloads.intercomcdn.com/i/o/w28k1kwz/1211676201/acc476acbc361f897e1f8ede2d3c/CleanShot+2024-10-10+at+11_37_43%402x.png?expires=1728576900&signature=35c3c1bdd8102dcfde2f8150ac37a3dc188f7bdde62423bdb42b8014d2f7af5c&req=dSImF895m4NfWPMW1HO4zdXQokhZfOZgYBFQjb1bZi0C3lJLksK2Wkq%2FR2TR%0AQlzv%0A
Channeled
APP
·
·
Hi Lanny H.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: