Hi - Is Clay having issues? I can’t access any of our tables in the Home menu.
I'm sorry to hear you're having trouble accessing your tables. Let's try a few steps to resolve this: 1. First, try searching for your table: • Open your workspace • Type the name of your table in the search bar at the top 2. If you still can't find your tables, check the Trash: • Click the Trash icon in your workspace • Look for any accidentally deleted tables • If found, click ⟲ to recover them If these steps don't work, it might be a technical issue. In that case, please request human assistance by clicking on "Talk to a person" for further support.
Hey—I’m not seeing any issues on my end. Can you try doing a hard refresh? ** Mac (Chrome/Firefox): Cmd + Shift + R ** Mac (Safari): Cmd + Option + R ** *PC (Chrome/Firefox/Edge): Ctrl + F5 Let me know if it’s still not loading after that.
Still an issue unfortunately. Logged in with an Incognito window and same issue persists. Is there a minimum chrome version required since your new updates? I’m on an older mac using Chrome 10.14
Thanks for the update—definitely worth trying a few things here: 1. Try updating Chrome to the latest version 2. Close any browser extensions that might interfere 3. Test in a different browser If the issue still persists, right click on the homepage > inspect element > open the Developer Console > Network tab, then record your screen while reproducing the issue. If you see an error, click into it so we can review the details—this usually helps pinpoint what’s going wrong.
Just a heads up, this is definitely a browser issue. Worked fine on my other laptop. 👍