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Updating HubSpot Multi Checkbox Property: Troubleshooting Tips

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Hello, I'm trying to update hubspot company objects, specifically a multi checkbox property in hubspot. Is that possible? But i get an error every time. For context there are multiple values i m trying to check for in the hubspot property. ie: checkbox A,B or C or a combination of the three

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    Channeled
    APP
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    To update a multi checkbox property for a Hubspot company object, follow these steps:1. Use the "Update Object" action in Clay 2. Select your Hubspot account 3. Choose "Company" as the Object Type 4. Enter the Hubspot Object ID for the company you want to update (if you don't have the ID, use the Lookup Object action first) 5. Map your checkbox field values from your Clay table to the corresponding Hubspot property 6. Make sure your data format matches Hubspot's requirements for multi-select fieldsImportant: Consider using the "Ignore Blank Values" option (set to True) to prevent accidentally overwriting existing values. This ensures that only the fields you explicitly map will be updated.If you're still encountering errors, you may need to verify that:** You have the correct Hubspot Object ID ** Your field mapping matches the exact property name in Hubspot * The values you're trying to set are valid options for that checkbox property Source: Hubspot integration overview | Documentation | Clay University

  • Avatar of Nadim F.
    Nadim F.
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    What is the data format for multi select fields?

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    Channeled
    APP
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    Based on the information available, multi-select fields in HubSpot are typically represented as comma-separated lists. For example, the "Roles" and "Seniorities" fields are described as multi-select fields, while "Titles", "Cities", and "Countries" are specified as comma-separated lists.To ensure we provide you with the most accurate information, could you clarify if you're asking about a specific type of multi-select field in HubSpot, or if you're looking for general guidance on how these fields are formatted when importing or exporting data? Source: Find Contacts with Clearbit

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    Channeled
    APP
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    Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!

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    Channeled
    APP
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    This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.

  • Avatar of Nadim F.
    Nadim F.
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    Hey, I messaged you in app

  • Avatar of Jacob T.
    Jacob T.
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    Nadim F. hey hey - I can prob help out here. I don't work for Clay but I help companies w/ Clay <> HubSpot integration. Lmk if you want to hop on a zoom sometime to debug.

  • Avatar of Nadim F.
    Nadim F.
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    All good Jacob, Clay was able to help out

  • Avatar of Jacob T.
    Jacob T.
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    Awesome Nadim F.! glad to hear that