Updating HubSpot Multi Checkbox Property: Troubleshooting Tips

Hello, I'm trying to update hubspot company objects, specifically a multi checkbox property in hubspot. Is that possible? But i get an error every time. For context there are multiple values i m trying to check for in the hubspot property. ie: checkbox A,B or C or a combination of the three

12 comments

Channeled
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To update a multi checkbox property for a Hubspot company object, follow these steps: 1. Use the "Update Object" action in Clay 2. Select your Hubspot account 3. Choose "Company" as the Object Type 4. Enter the Hubspot Object ID for the company you want to update (if you don't have the ID, use the Lookup Object action first) 5. Map your checkbox field values from your Clay table to the corresponding Hubspot property 6. Make sure your data format matches Hubspot's requirements for multi-select fieldsImportant: Consider using the "Ignore Blank Values" option (set to True) to prevent accidentally overwriting existing values. This ensures that only the fields you explicitly map will be updated.If you're still encountering errors, you may need to verify that: ** You have the correct Hubspot Object ID ** Your field mapping matches the exact property name in Hubspot * The values you're trying to set are valid options for that checkbox property Source: Hubspot integration overview | Documentation | Clay University
Nadim F.
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What is the data format for multi select fields?
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Based on the information available, multi-select fields in HubSpot are typically represented as comma-separated lists. For example, the "Roles" and "Seniorities" fields are described as multi-select fields, while "Titles", "Cities", and "Countries" are specified as comma-separated lists.To ensure we provide you with the most accurate information, could you clarify if you're asking about a specific type of multi-select field in HubSpot, or if you're looking for general guidance on how these fields are formatted when importing or exporting data? Source: Find Contacts with Clearbit
Channeled
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Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Tanvi R.
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Hi Nadim, happy to help here! Do you mind sending the link to the table so we can take a look? https://downloads.intercomcdn.com/i/o/1171717996/ac7729f84b426e1d0358af02/image.png?expires=1735918200&signature=311a5265ee8821610b0d8cb4dfffdecdf26022235c1d62a10c82065cb6a70372&req=dSEgF85%2FmohWX%2FMW1HO4zYTywS71B58U2BKsam%2FhVPszYQ%3D%3D%0A
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Nadim F.
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Hey, I messaged you in app
Jacob T.
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Nadim F. hey hey - I can prob help out here. I don't work for Clay but I help companies w/ Clay <> HubSpot integration. Lmk if you want to hop on a zoom sometime to debug.
Nadim F.
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All good Jacob, Clay was able to help out
Jacob T.
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Awesome Nadim F.! glad to hear that
Harris K.
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Nadim F. hope you don't mind my asking, what was the fix? Having the same exact issue on my end
Harris K.
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Jacob T. or maybe you know?

Updating HubSpot Multi Checkbox Property: Troubleshooting Tips | Clay