Challenges Pulling Product Data from Shopify for Digital Store Setup

Hello - I was working with the Shopify enrichment and the option to pull product data doesn't give the category and description of the products. I am building a way to pull all the data and build a digital store from the shopify store and using clay to do that on scale but stuck because of these keys not coming in the response.

11 comments

Channeled
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👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!
LuisArturo
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Hey there Shivansh thanks for reaching out, could yyou post a link to the table where you are working on this so that we can take a look for you. Also when setting up the integration did you set it to "return counts only" if so this is why no details are being brought in. This option will just return the count of products, toggling this of will show the details of products.
Shivansh M.
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Hello LuisArturo Apologies for the delayed response. https://app.clay.com/workspaces/347234/tables/t_wTF6gARYx8uo/views/gv_hQjxb5hxopX5 Would you be able to get an understanding from this ?
Channeled
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Hey there - just wanted to check in here to see if you needed anything else! Feel free to reply back here if you do.
Shivansh M.
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LuisArturo sharing the settings that I see on shopify - this doesn’t have the option to select description.
Daniel K.
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Hello Shivansh! I wanted to let you know that I've looked into the Shopify integration and it seems that the product description and category may not be available for all results. Have you considered using the Clay Agent? It could be a great alternative solution for your needs. I've even created a custom video using some of your sample data to show you how it works. You can check it out here: https://www.loom.com/share/183d9e0c5d264bbabb755d080185c106?sid=5e1c64fd-e7b3-4074-8b69-d53bc48a4e23. I hope this helps! Let me know if you have any questions or need further assistance.
Shivansh M.
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Hello Daniel K. I tried this but I am trying to work through with 1800 sellers and if they have 100 products each 180000 credits will be consumed and then same for just getting the products
Shivansh M.
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So products + category and description would make this double
Tomi F.
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Hello Shivansh! I see that the trial for this account was already extended in the past. I will extend the trial one more time which will give you some more credits, but we will not be able to do this again after this extension expires.
Channeled
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We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!
Channeled
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Hi Shivansh M.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: