Do Unused Credits Roll Over When Downgrading to Free Plan?

Greg · 2025-04-14T17:47:57.421829+00:00

Quick question— I know unused credits roll over for one month on the paid plan. If I downgrade my account, will those unused credits also roll over for a month on the downgraded freebie plan?

Yes, your unused credits will roll over if you downgrade to the free plan, but with some limitations: 1. Your current credit balance will remain on your account until the end of your current billing cycle. 2. When your billing cycle refreshes and you're downgraded to the free plan, your credit balance will be capped at 2x the monthly credit limit of the free plan. 3. For the free plan, you can only roll over up to 100 credits. So, while your credits will roll over, the amount you can keep is limited when downgrading to the free plan. If you need further assistance, please request human help by clicking on "Talk to a person".

Source: Credit Rollover After Cancelling or Downgrading Subscription

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