Issue with Updating Rows in Another Table Using Send Table Data Feature

Luján L. · 2025-12-11T17:08:33.611Z

Hi! I'm trying to update rows that I pushed to another table using the send table data feature and even thought I have run it like 3 times, the rows on the receiving table aren't updated. Is there a reason why this isn't working?

Issue with Updating Rows in Another Table Using Send Table Data Feature | Clay

9 comments

· Sorted by Oldest

Clay Support
APP
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When you use "Send table data," the first send creates a new row in the destination table. Subsequent sends should update that same row. If updates aren't appearing, try these steps:
Use the Force Run option in the table settings to trigger a refresh.
If a column isn't updating, delete it, create a fresh column, and re-map your data (ensure auto-dedup is on in the destination table).
If you're still having issues, check that you're not hitting the 10-table connection limit or creating loops, as these can block updates. [1] [2]
Clay Support
APP
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Is that what you were looking for?
Luján L.
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Yes thank you. If I delete the original send table data enrichment that pushed the data in the first place, will the new one be able to match the rows to update any new information?
Clay Support
APP
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If you delete the original "Send table data" enrichment, a new one won't automatically match and update the existing rows in the destination table. Clay doesn't reprocess previously generated data unless you re-run the step or duplicate the table with updated settings. To update existing rows, you'll need to re-run the enrichment step or set up a new one with the same matching criteria (like company name or domain) to ensure it targets the correct rows for updates. [1] [2]
Clay Support
APP
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Did that answer your question?
Luján L.
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Can you further explain on where do I set up "matching criteria"?
Clay Support
APP
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To set up matching criteria for updating rows when sending table data, include a unique identifier (like company name or domain) in the columns you send. When you use "Send table data," Clay matches rows in the destination table using these identifiers. If the same identifier exists, it updates that row; if not, it creates a new one. Make sure the matching column is included in your send configuration so updates target the correct rows. [1] [2] [3]
Clay Support
APP
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Does that clarify things?
Clay Support
APP
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·
If you still need help with setting up the matching criteria or updating your rows, I’m here to assist. Would you like to provide more details about what you’re trying to achieve so we can continue?

Clay Support
APP
·
·
When you use "Send table data," the first send creates a new row in the destination table. Subsequent sends should update that same row. If updates aren't appearing, try these steps:
Use the Force Run option in the table settings to trigger a refresh.
If a column isn't updating, delete it, create a fresh column, and re-map your data (ensure auto-dedup is on in the destination table).
If you're still having issues, check that you're not hitting the 10-table connection limit or creating loops, as these can block updates. [1] [2]
Clay Support
APP
·
·
Is that what you were looking for?
Luján L.
·
·
Yes thank you. If I delete the original send table data enrichment that pushed the data in the first place, will the new one be able to match the rows to update any new information?
Clay Support
APP
·
·
If you delete the original "Send table data" enrichment, a new one won't automatically match and update the existing rows in the destination table. Clay doesn't reprocess previously generated data unless you re-run the step or duplicate the table with updated settings. To update existing rows, you'll need to re-run the enrichment step or set up a new one with the same matching criteria (like company name or domain) to ensure it targets the correct rows for updates. [1] [2]
Clay Support
APP
·
·
Did that answer your question?
Luján L.
·
·
Can you further explain on where do I set up "matching criteria"?
Clay Support
APP
·
·
To set up matching criteria for updating rows when sending table data, include a unique identifier (like company name or domain) in the columns you send. When you use "Send table data," Clay matches rows in the destination table using these identifiers. If the same identifier exists, it updates that row; if not, it creates a new one. Make sure the matching column is included in your send configuration so updates target the correct rows. [1] [2] [3]
Clay Support
APP
·
·
Does that clarify things?
Clay Support
APP
·
·
If you still need help with setting up the matching criteria or updating your rows, I’m here to assist. Would you like to provide more details about what you’re trying to achieve so we can continue?