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Request for Support Team to Address Pending Chat Queries

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can someone from the support team address the queries i have raised on chat support from my clay account ? It's been over 48 hours since i had raised my queries

Request for Support Team to Address Pending Chat Queries | Clay

4 comments

· Sorted by Oldest

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I apologize for the delay in addressing your queries. Our support team typically responds within 1-2 business days. If you haven't received a response after 48 hours, there might have been an issue with your message. To ensure your queries are addressed, I recommend the following: 1. Check your email inbox and spam folder for any responses. 2. If you're still using the chat support, try sending a follow-up message to bump your conversation. 3. If you need immediate assistance, you can request to speak with a human agent in this chat by clicking on "Talk to a person". We appreciate your patience and will do our best to resolve your queries as soon as possible.
Sources: Running Out of Credits Where can I get customer support? - FAQ | Clay.com
Bo (Clay)
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Hey Tarun - Sorry about this. The last query I can see from your account is from 14 days ago. Is it possible the queries were sent from another account?
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.
Tarun Mahajan
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Hey Bo (Clay), awaiting your response to my queries raised on Chat Support from mail id varun@atozwmc.com. Thanks