Request for Support Team to Address Pending Chat Queries

Tarun M. · 2025-03-17T16:24:23.259249+00:00

can someone from the support team address the queries i have raised on chat support from my clay account ? It's been over 48 hours since i had raised my queries

I apologize for the delay in addressing your queries. Our support team typically responds within 1-2 business days. If you haven't received a response after 48 hours, there might have been an issue with your message. To ensure your queries are addressed, I recommend the following: 1. Check your email inbox and spam folder for any responses. 2. If you're still using the chat support, try sending a follow-up message to bump your conversation. 3. If you need immediate assistance, you can request to speak with a human agent in this chat by clicking on "Talk to a person". We appreciate your patience and will do our best to resolve your queries as soon as possible.

Sources: Running Out of Credits Where can I get customer support? - FAQ | Clay.com

4 comments