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Inconsistent Name Search Results: Accuracy Concerns? | Clay

Inconsistent Name Search Results: Accuracy Concerns?

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I'm running a name search for company owners, is it normal that I wouldn't get results for some entries then get a result after re-running it? Is the accuracy affected if it was ran 2-3 times or more?

5 comments

· Sorted by Oldest

Clay Support
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Yes, it's normal to see varying results when re-running searches. Data providers don't always return complete results on the first attempt—some entries can be missed because providers don't use your session cookies or aren't logged in as you.
You can reload those rows to see if the provider returns more complete results. Re-running the search 2-3 times won't negatively affect accuracy—it simply gives the data providers another opportunity to return results they may have missed initially.
For the most current data, we recommend using the "Enrich Company" action on top of your basic search records, as it retrieves information instantly rather than relying on batched database updates.
Clay Support
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Was that helpful?
Clay Support
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If you still need help with running name searches or understanding the results, I’m here to assist. Would you like to provide more details about what you’re trying to resolve or understand?
Paul O.
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that should be it, thanks!
Clay Support
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Glad I could help. Let me know if you need anything else.