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Understanding API Column Charges and Renewal Fees

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I'm getting this error for API column: Aren't API columns free? If I need to top-up I will, but I don't want to be charged again in on my renewal

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    Channeled
    APP
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    ๐Ÿ’ค You've caught us outside of our support hours (9am-9pm EST), but don't worry - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in the thread below so that we can help you as quickly as possible!

  • Avatar of Muhammad S.
    Muhammad S.
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    which api you are calling?

  • Avatar of Bjion H.
    Bjion H.
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    BetterContact

  • Avatar of Bjion H.
    Bjion H.
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    External

  • Avatar of Muhammad S.
    Muhammad S.
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    Then it means your better contact subscription is out of credits, you will need to upgrade OR add more credits in your better contact acc\

  • Avatar of Arturo O.
    Arturo O.
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    Hey Bjion, thanks for the inquiry and screenshot! And appreciate you for jumping and clarifying, Muhammad! Let us know if you're able to get it going again or if you still encounter this issue after adding credits!

  • Avatar of Channeled
    Channeled
    APP
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    We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!

  • Avatar of Channeled
    Channeled
    APP
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    Hi Bjion H.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: