Fixing the Email Not Unlocked Issue in Apollo for Job Titles
Hi, I'm using apollo with the find people at company by job title but it keeps showing email-not-unlocked@domain.com How do i fix this please ?
Hi, I'm using apollo with the find people at company by job title but it keeps showing email-not-unlocked@domain.com How do i fix this please ?
To resolve the [email_not_unlocked@domain.com](mailto:email%5Fnot%5Funlocked@domain.com) issue, follow these steps: 1. Use "Find People at Company By Job Title" to search and identify the right people at your target company. 2. Use the "write each item to new row in other table" function to extract all results into a new table. Make sure to map all the values you need. 3. In the new table, apply the "Enrich Person From Apollo" function. Map all necessary columns (except the email column) and run the enrichment. 4. After the enrichment is complete, you'll see the actual email addresses in your results.Note: While this solution will give you access to all emails, you'll still be subject to Apollo's API limits. Source: [FAQ: Why am I seeing email_not_unlocked@domain.com in Apollo?](https://docs.clay.com/en/articles/9757360-faq-why-am-i-seeing-email%5Fnot%5Funlocked-domain-com-in-apollo)
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Hey! Just wanted to follow up on this issue as I’ve done what was outlined but still having trouble seeing the emails. Am I able to share my table here for debugging?
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Hey Sami, thanks for reaching out. The issue you’re encountering with emails showing as “[email_not_unlocked@domain.com](mailto:email%5Fnot%5Funlocked@domain.com)” in Apollo is related to a change in how Apollo handles email extractions. When you use the “Find People at Company By Job Title” integration, Apollo requires you to run an additional step called “Enrich Person from Apollo” to unlock the actual email addresses. This is why the placeholder email appears instead of the real one. Here’s how you can resolve this: 1. Use Apollo’s “Find People at Company By Job Title” function to search for and identify the right people at a company. 2. In Clay, utilize the “Write Each Item to New Row in Other Table” function to move all the results into a new table for easier management. Make sure to map all the necessary values you’ll need later. 3. Inside the new table, use the “Enrich Person From Apollo” function. Map all required columns (excluding the email column), and then run the enrichment. 4. After completing the enrichment, the actual email addresses should now appear in the response. Important Note: Be mindful of Apollo’s API limits, as these constraints will still apply. For a more detailed walkthrough, feel free to check out this guide: [Why am I seeing email_not_unlocked@domain.com in Apollo?](https://docs.clay.com/en/articles/9757360-faq-why-am-i-seeing-email%5Fnot%5Funlocked-domain-com-in-apollo) Let me know if you have any other questions or need further assistance! 😊