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Inquiring About Unused Credits in Clay Workspace

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Hi, Are you able to help me find out how our credits all got used up this month. I'm worried there is some table running in the background as we only actively used maybe 10k credits yet all 50k have gone. Here's the workspace: https://app.clay.com/workspaces/407846/home

Inquiring About Unused Credits in Clay Workspace | Clay

5 comments

· Sorted by Oldest

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You can check your detailed credit usage breakdown by following these steps: 1. Click your account name in the corner 2. Go to Settings > Credit usage 3. In the Workspace section, you'll see a breakdown of credit usage by: • Folders • Workbooks • Tables You can sort by "Credits used" to see which items consumed the most credits. Make sure to: ** Check for any tables with "Recurring" usage (scheduled runs or signals) ** Look in your trash folder for deleted tables that may have consumed credits * Review auto-update settings on your tables To prevent unexpected credit usage in the future, you can turn off auto-update for your tables by clicking the three-dot icon beside the table name. Note that credits can be spent on tables even if they were later deleted, so check your trash folder if credits are missing.
Source: Credit usage | Documentation | Clay University
Devon Kellar
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i cant see the credit usage, also the billing section shows what I would expect (40k+ left)
Devon Kellar
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but top bar is showing they have all been used somehow
Daniel Kupka (Clay)
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Hey there, thanks for reaching out! ☺️ You can check out your credit usage here: https://app.clay.com/workspaces/407846/settings/creditUsage If there's anything else I can assist you with, please let me know! 😊 Have a great Tuesday, Daniel
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