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Troubleshooting Apify Actor Issues in Clay Workspace | Clay

Troubleshooting Apify Actor Issues in Clay Workspace

·May 20, 2025 07:31 PM·

Hey team, can you help trouble shoot the Apify Actor in Clay? Not sure why it's not working. here's the table: https://app.clay.com/workspaces/449716/workbooks/wb_0swcc2a333boJm5zU8h/tables/t_0swkolum3AhdmWMZzh2/views/gv_0swkolu2tU6nwyNkxc8

5 comments

· Sorted by Oldest

Andi D.
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Other actors are working fine just this one in particular. I tried the data in actor via Apify web interface and it ran perfectly fine.
Channeled
APP
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If your Apify actor is stuck in a queued status while other actors are working fine, try performing a hard refresh: ** Windows: Ctrl + Shift + R ** Mac: Cmd + Shift + R This often resolves issues with Apify actors not running in Clay. Another common cause is column dependencies. If your actor depends on data from another column, check your run conditions. Make sure to set it to only run when the required data is present, rather than having dependencies between columns that might be causing conflicts. Also verify your input data format in the configuration. When using column tokens in JSON input, ensure the key is in quotes but don't wrap the token itself in quotes. If these steps don't resolve the issue, please share more details about your specific setup so we can troubleshoot further.
Source: Apify integration | Documentation | Clay University
Andi D.
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oops double clikced, still need help though!
Bo (.
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Hey, I checked your table and it looks like all the Apify actors—including the one you mentioned—are now running properly. Let me know if you’re still seeing issues on your side or if anything’s off. Happy to take another look.
Channeled
APP
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