Inquiry About Missing $3K Sign-On Bonus for New Account

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any reason why i didnt get my 3k credit sign on bonus for this new account? https://app.clay.com/workspaces/688551/home

Clay
APP
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To receive the 3,000 credit referral bonus, you must: 1. Visit clay.com using a unique referral link 2. Not clear mandatory cookies that tag the referrer 3. Use the same browser from visit to signup 4. Become a paying customer (activate a paid plan) If you used a referral link correctly but didn't receive credits, you can check your referral status in workspace settings under "Referrals". Unfortunately, we can't grant referral credits if no referral link was used during signup.
Sources: A customer used my link but I don’t see them on my Rewardful portal / they didn’t receive 3,000 credits. What’s going on here? - FAQ | Clay.com Do you offer a referral bonus? - FAQ | Clay.com Referrals | Documentation | Clay University
Clay
APP
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Hello Chris! Thanks for reaching out! Can you give me some more context. I can relay it to the concerned team to resolve your issue!
Stefano
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Hi Chris, thank you for reaching out. Can you please fill out this form? It’s for manually attributing referrals that didn’t register due to technical issues. Thank you for your help
Chris B.
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done
Clay
APP
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Hey Chris! Thanks for filling the form. They should reach out to you soon! Please ensure you added the workspace ID!
Chris B.
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dont know if i did but in case i didnt - 688551
Chris B.
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you mean referral URL
Chris B.
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