.png){kind=logo}
Hi! I’m running into this error
Hi! I’m running into this error
The error in the attached image indicates an issue with your OpenAI API integration. This is likely due to an incorrect API key. To resolve this: 1. Visit https://platform.openai.com/account/api-keys to find your correct API key. 2. Update the key in Clay. 3. Check if the issue persists. If you've changed the API key and see a yellow warning instead, it means the action may run slowly due to low limits on your account. Consider upgrading your OpenAI API key to a higher tier for better performance. If you need further assistance, please request human help by clicking on "Talk to a person" in this chat.
Seth L.··Could I urgently request some assistance? Have done alot of work on the table.
- Seth L.··
Worried it’s all gone now
- Seth L.··
I’ve tried changing the OpenAI api key, but it still doesn’t let me add any use AI functionality
- Seth L.··
Ok it’s down across multiple clay accounts so I’ll assume it’s a system bug and not just me?
- Seth L.··
Like, editing any use ai prompt gives the same error message
Anaum K.··Good news! Happy to report that we heard back from the team and this issue should be fixed. Try a quick refresh (Cmd/Ctrl + Shift + R) and let us know if the problem has been resolved on your end, or if you still have trouble. Thank you for your patience as we worked on it.
- Seth L.··
Thanks!
- Seth L.··
Resolved
- Anaum K.··
No problem! Have a great rest of your day :)