Post on Mar 18, 2025

The conditional formulas in the email waterfall are actually built into the integration, so they're working as designed. Multiple providers may run in a row because the email found was not valid, causing the next provider to run. This process continues until a valid email is found or all providers have run. As you run your email waterfall, you'll see results populate from various providers. The final validated emails will appear in the last column of your table. The validation process happens behind the scenes, ensuring you're working with high-quality data. To avoid being charged multiple times, you can't completely prevent multiple providers from running, as each provider operates independently. However, you can optimize your approach by: 1. Using a custom waterfall to consolidate the validation process. 2. Enabling the "only mark safe to send" option in your email validation settings, which excludes catch-all emails from your valid email list. If you need further assistance, please request human support by clicking on "Talk to a person".

Sources: Enrich People (Waterfalls) [CRM Enrichment] - Clay University Enrich People (Waterfalls) [Automated Inbound] - Clay University

Hey Claudia, thanks for reaching out. Looking into this now. :)

Hey Claudia, after checking this out it on row 41 (thanks for being so specific 🫶) this appears to be caused by the the initial email that was found by LeadMagic being marked as invalid. After this happened, other data providers re-surfaced this original email (that was already marked invalid) thus they were not ran through the validation column again since we already discovered this specific email is invalid as shown in the first rectangle in the image below. Let me know if this makes or how else I can help here. :)