Error with Find Mentions on Reddit Feature in Clay Tool

Hi Clay Team, Just wanted to ask about the "Find mentions on Reddit" its giving me an error icon (without any explanation what is my error) and also I made sure that I don't exceed the keyword limit and subreddit list limit. Can someone help me with this? Here is the clay table

6 comments

Channeled
APP
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I'm sorry you're experiencing an error with the "Find mentions on Reddit" feature. The error icon without explanation can be frustrating. Here are a few steps to try: 1. First, clear your browser cache and refresh the page. This often resolves persistent error messages in Clay. 2. If the error persists, double-check your inputs: • Ensure you have no more than 8 keywords. • Verify your subreddit list (if used) is correctly formatted. • Check if you've set a time period or max number of results (these are optional). If these steps don't resolve the issue, you may need to request human assistance for a more detailed look at your specific setup.
Source: Reddit integration | Documentation | Clay University
Christopher O.
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already did ❤️
Daniela D.
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Hey Christopher! Apologies for the delay. Happy to help✨. It looks like that error is no longer in your table. The source currently shows "no results found" to indicate it did not find any matches within the provided Subreddits. You may need to broaden your keyword list or include a variation of related topics to get better matches. Let me know if that helps.
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Christopher O.
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yup i figured what happened last night ❤️ Thank you for the help.
Daniela D.
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Awesome! Happy to help✨. Let us know if you need anything else.
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Christopher O.
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Thank you! ❤️