Error with Find Mentions on Reddit Feature in Clay Tool

Christopher O. · 2025-05-06T14:47:32.710102+00:00

Hi Clay Team, Just wanted to ask about the "Find mentions on Reddit" its giving me an error icon (without any explanation what is my error) and also I made sure that I don't exceed the keyword limit and subreddit list limit. Can someone help me with this? Here is the clay table (https://app.clay.com/workspaces/320462/workbooks/wb_5CVJwTMkv9t9/tables/t_0svugh6eaeDK9HKXSSg/views/gv_0svugh7KeWAGvyyix4F)

I'm sorry you're experiencing an error with the "Find mentions on Reddit" feature. The error icon without explanation can be frustrating. Here are a few steps to try: 1. First, clear your browser cache and refresh the page. This often resolves persistent error messages in Clay. 2. If the error persists, double-check your inputs: • Ensure you have no more than 8 keywords. • Verify your subreddit list (if used) is correctly formatted. • Check if you've set a time period or max number of results (these are optional). If these steps don't resolve the issue, you may need to request human assistance for a more detailed look at your specific setup.

Source: Reddit integration | Documentation | Clay University

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