Clay Icon

Issues with HubSpot Saved Template for Create Object Command

ยท
ยท

I'm running into some bugs when attempting to use a Saved Template for a Hubspot Create Object command...the conditional formula saved on the template does not match what populates when i load the template into the column, and its requiring I complete data fields that are nonexistent on the actual saved template.

  • Avatar of David D.
    David D.
    ยท
    ยท
  • Avatar of David D.
    David D.
    ยท
    ยท

    the 2 'Total Found' fields do not exist on the actual template, and you can see the error in the conditional run preview as well

  • Avatar of Jacob T.
    Jacob T.
    ยท
    ยท

    oof - more hubspot headaches

  • Avatar of Channeled
    Channeled
    APP
    ยท
    ยท

    Hi David D.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:

  • Avatar of Channeled
    Channeled
    APP
    ยท
    ยท

    Thanks! We've reopened this thread. You can continue to add more detail directly in this thread.

  • Avatar of Bo (.
    Bo (.
    ยท
    ยท

    Hey, thanks for reaching out David - I see that you've re-opened this thread. Anything we can do to help?

  • Avatar of David D.
    David D.
    ยท
    ยท

    yea, is this fixed now or why was it closed? just didnโ€™t get an update- thanks!

  • Avatar of Bo (.
    Bo (.
    ยท
    ยท

    The AI agent didn't receive any responses on your end whether that answered your question or that you wanted to talk to a person, so it closed the conversations due to inactivity. So to confirm here, what you would like to do is have those fields optional instead of being required in the template, correct? https://downloads.intercomcdn.com/i/o/w28k1kwz/1323740340/7c5a04aca2d75ef95acad64a2277/CleanShot+2025-01-07+at+_02BswDjIbQ%402x.png?expires=1736209800&signature=a1f94e9afe1d82746f3b3547e10bb6f78f01569c610e17a69cf88824eb2d5515&req=dSMlFc56nYJbWfMW1HO4zfxN1gX5iNBzzsnUOQ3BhDFL0c1U2oIiiYzyuMcg%0A822K%0A

  • Avatar of David D.
    David D.
    ยท
    ยท

    thats correct, as well as mobile number

  • Avatar of Bo (.
    Bo (.
    ยท
    ยท

    David - Thanks for this! We're always looking to make the product better and this feedback is super helpful for us. We're going to pass this over to our product team so they can better evaluate things and see if/where this might fit into the roadmap as a future improvement.

  • Avatar of Channeled
    Channeled
    APP
    ยท
    ยท

    Hey there - just wanted to check in here to see if you needed anything else! Feel free to reply back here if you do.

  • Avatar of Channeled
    Channeled
    APP
    ยท
    ยท

    We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!

  • Avatar of Channeled
    Channeled
    APP
    ยท
    ยท

    Hi David D.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:

  • Avatar of Channeled
    Channeled
    APP
    ยท
    ยท

    Thank you so much for sharing your feedback David D.!