Issues with HubSpot Saved Template for Create Object Command

I'm running into some bugs when attempting to use a Saved Template for a Hubspot Create Object command...the conditional formula saved on the template does not match what populates when i load the template into the column, and its requiring I complete data fields that are nonexistent on the actual saved template.

13 comments

David D.
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https://app.clay.com/workspaces/362610/tables/t_7oiMHXMKFzFo/views/gv_4dwJyh4D3Yn6
David D.
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David D.
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the 2 'Total Found' fields do not exist on the actual template, and you can see the error in the conditional run preview as well
Jacob T.
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oof - more hubspot headaches
😭1
Channeled
APP
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Hi David D.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
Channeled
APP
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Thanks! We've reopened this thread. You can continue to add more detail directly in this thread.
Bo (.
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Hey, thanks for reaching out David - I see that you've re-opened this thread. Anything we can do to help?
David D.
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yea, is this fixed now or why was it closed? just didn’t get an update- thanks!
Bo (.
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The AI agent didn't receive any responses on your end whether that answered your question or that you wanted to talk to a person, so it closed the conversations due to inactivity. So to confirm here, what you would like to do is have those fields optional instead of being required in the template, correct? https://downloads.intercomcdn.com/i/o/w28k1kwz/1323740340/7c5a04aca2d75ef95acad64a2277/CleanShot+2025-01-07+at+_02BswDjIbQ%402x.png?expires=1736209800&signature=a1f94e9afe1d82746f3b3547e10bb6f78f01569c610e17a69cf88824eb2d5515&req=dSMlFc56nYJbWfMW1HO4zfxN1gX5iNBzzsnUOQ3BhDFL0c1U2oIiiYzyuMcg%0A822K%0A
David D.
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thats correct, as well as mobile number
Bo (.
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David - Thanks for this! We're always looking to make the product better and this feedback is super helpful for us. We're going to pass this over to our product team so they can better evaluate things and see if/where this might fit into the roadmap as a future improvement.
Channeled
APP
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Hi David D.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
Channeled
APP
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Thank you so much for sharing your feedback David D.!

Issues with HubSpot Saved Template for Create Object Command | Clay