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Clay Accounts Locked: Seeking Support for Unresponsive Issues

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Hey, I was trying to show my colleagues clay as a tool so several of them registered - all accounts are now locked and no answer from support?

Clay Accounts Locked: Seeking Support for Unresponsive Issues | Clay

4 comments

· Sorted by Oldest

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Your accounts were likely locked due to our enhanced security measures that help prevent spam usage of free trial credits.For immediate assistance, you can: 1. Email us directly at support@clay.com 2. Watch our quick demo video at clay.com/learn/getting-started-with-clay to understand common solutions 3. Access Clay University at clay.com/university for additional guidanceOur team will review your situation and provide updates as soon as possible. We apologize for any inconvenience this security measure may have caused. Source: Where can I get customer support? - FAQ | Clay.com
Samuel German
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They wrote you but no response from 23rd november.
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I understand your concern about the delay in response. Your account was likely locked due to our enhanced security measures to combat spam usage of free trial credits.For immediate assistance, please email us at support@clay.com so we can look into your specific situation. Our team will review your case and help resolve the account lock as quickly as possible. Source: Where can I get customer support? - FAQ | Clay.com
Channeled
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Hi Samuel German! This thread was recently closed by our Support team. If you have a moment, please share your feedback: