my clay table is frozen - far right columns are not updating just stuck https://app.clay.com/workspaces/31186/workbooks/wb_0sw7id36Dzn97JEE8yM/tables/t_0sw7idiXGPhtXXcGj8j/views/gv_0sw7idipZbAg4cMW7e9
The issue you're experiencing is likely due to Clay not automatically reprocessing previously generated data. To fix this: 1. Re-run the step that generated the data: • Delete and re-run the step, or • Duplicate the table with the updated source 2. If the above doesn't work, try refreshing your workspace: • For Mac: Press Cmd + Shift + R (Chrome/Firefox) or Cmd + Option + R (Safari) • For PC: Press Ctrl + F5 (Chrome, Firefox, Microsoft Edge) These steps should help update your table and resolve the frozen columns issue. If you need further assistance, please request human support by clicking on "Talk to a person".
Hi Nir, Thank you for reaching out. I can see that the columns are currently stuck in the "queued" state. Since you're using your own API key, it's possible that another enrichment process is already running with that same key. If that's the case, your current enrichment will remain queued until the ongoing one finishes. Do you happen to know if there’s another enrichment currently running with your API key? Let me know and I’d be happy to help further!