Issue with Adding Lookalike Companies in Search Tool

Amir D. · 2026-01-07T15:20:54.646Z

I'm having this problem... I do a search and as soon as i put lookalikes on it shows me "preview the first 50" and i can't see how many there really is. I just tried to download it down, and unfortunately i ended with 50... and no more. (picture 2) I then tried to press "add more companies" here and just said 24000 (to get as many as possbile) and ended out with 2550 before it said, "failed" (See picture 3) (picture 4) after trying again it said i could add 4951 extra companies, but when I do this, they never really add (as you can see on the picture). I need more than 2550. Can I get that? if so, so what do I actually do from here?

Issue with Adding Lookalike Companies in Search Tool | Clay

9 comments

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Clay Support
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The 50-row preview limit you're seeing is because you're on a trial or free account. Trial and free accounts are limited to 50 rows per table to help you explore Clay's features before committing to larger actions.
Even though the system shows it added 4951 rows successfully, you can only access the first 50 rows due to your plan's restrictions. The preview will always show "first 50" regardless of how many companies match your search criteria. [1]
To access more than 50 rows and work with your full search results, you'll need to upgrade to a paid plan through Settings > Plan and Billing. This will remove the row limitations and let you work with larger datasets.
The error you encountered was likely a temporary system issue, but the core limitation is your account type. [2]
Clay Support
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Was that helpful?
Amir D.
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we have a paid plan. .
Amir D.
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it's not helpful
Clay Support
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I'm sorry to hear that the information wasn't helpful. I'll connect you to a human agent who can assist you further.
Clay Support
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Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!

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Sayli G.
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Hello Amir! Thanks for reaching out! Apologies for the confusion. Give me some time which I get fully caught up on my end and try to recreate this to see if it is a one time issue or a recurring one.
Sayli G.
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Can you send over the table link URL? Cannot seem to find this particular table.
Clay Support
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We haven't heard back from you here, so we're going to go ahead and close this thread out.

Still need help here? Reply back and someone will jump back in.

Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!