Tables Missing in Lookup Enrichment on Clay - Need Support | Clay

Tables Missing in Lookup Enrichment on Clay - Need Support

Hey, the tables aren't showing up in the lookup enrichment in clay (attached a loom with more details) please watch and let me know. Loom: https://www.loom.com/share/ddb87d0b724b4daea31acc878f69e769?sid=35e2f019-3d64-4081-b2f2-c5726d4dab38 I also tried contacting support but I am not getting any response.

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We're sorry you're experiencing issues with tables not showing up in the lookup enrichment. This could be due to a few reasons: 1. If you've recently duplicated a table, only the header structure is copied, not the data. To transfer data, use our "write to table" integration. 2. You might be experiencing a front-end performance issue. Try clearing your cache and refreshing your screen. If these steps don't resolve the issue, please request human assistance by clicking on "Talk to a person" for further troubleshooting. We'd need more details about your specific setup to provide a more accurate solution.
João T.
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Having the same issue.
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I apologize that the previous troubleshooting steps didn't resolve your issue. There could be a few more reasons for this problem: 1. If you've recently imported companies, some data points might require additional enrichment. Not all information is immediately available in the Find Companies modal. 2. You might be experiencing a persistent front-end performance issue. Try clearing your cache and refreshing your screen again. If these steps don't help, we'd need more specific details about your setup to provide a more accurate solution. Please request human assistance by clicking on "Talk to a person" for further troubleshooting. A human agent can dive deeper into your specific case and provide personalized support.
Source: Find Companies [Clay 101] - Clay University
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