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Troubleshooting Apollo Account Authentication Issues | Clay

Troubleshooting Apollo Account Authentication Issues

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Hi gang, I'm having a challenge with auth'ing my Apollo account. I think I did my API key correctly, but I keep getting this. I'm just trying to get it to look up 4/5 job titles at a given company and pull the emails from Apollo

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5 comments

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👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!
Adam M.
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https://app.clay.com/workspaces/402153/workbooks/wb_uhb8Q3e62tdQ/tables/t_KEGyuciWY7fQ/views/gv_ynSuaw4EA9Ab
Adam M.
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I also have one other question. I want to set up some pretty elaborate signaling stuff for investment firms, and I was wondering who on the team is really good at that kind of support
Daniel K.
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Hi Adam! Just checked your Apollo API key and encountered an error. Could you please verify if your Apollo plan is active and grants access to the necessary API endpoints? https://downloads.intercomcdn.com/i/o/w28k1kwz/1232288768/0ea1723e35fa071e08aff307accb/Berrycast_TwCJ9eMUiH.png?expires=1730191500&signature=908f4bb1f49167ef5a9545d5f3dc460a1095a484ca1887ec81eced595fba9dc9&req=dSIkFMt2lYZZUfMW1HO4zRdHcidrESnA%2FDmiG6KoquMSbMZv5KtEvp3FHvcd%0AgDDf%0A Regarding your other question, feel free to provide a description or a screenshare here, and we'll help you in setting up your signaling workflow. :) Thank you for reaching out.
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.