Issue with Find Work Email Waterfall Output Not Populating

Virginie P. · 2025-02-19T18:01:51.118841+00:00

Hi, I am having an issue where I runt he Find Work Email Waterfall, but then the output column with the final email does not populate. The only edit I made to the waterfall was reduce the # of providers, but I kept the validation.

The final email column might not be populating because the emails found by the providers are likely failing the validation check. Here's what's happening: 1. When an email waterfall runs, each provider attempts to find an email address. 2. Even when an email is found, the waterfall continues running if that email fails the validation check through ZeroBounce (our default validator). 3. The process continues until either: • A valid email is found and passes validation • All providers have been exhausted without finding a valid email To troubleshoot, you can unhide the validation columns to see why specific emails aren't making it to the final column. These columns are hidden by default to keep your table tidy, but they contain important information about the validation process.

Source: Enrich People (Waterfalls) [Automated Outbound] - Clay University

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