Clarification Needed: Changes to Growth Plan Availability

Sumair S. · 2025-12-11T12:47:41.592Z

Until last week this was available on the growth plan 😞 why the change?

Clarification Needed: Changes to Growth Plan Availability | Clay

10 comments

· Sorted by Oldest

Clay Support
APP
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I understand your frustration about this change. The Find Post Audience feature requires CRM integrations, which are now only available on Pro plans or higher. [1]
Our current plan structure shows that CRM integrations (like Salesforce, HubSpot, etc.) are a Pro plan feature, not available on Explorer or lower plans. [2] [3]
While I can't speak to specific timing of plan changes, the feature you're seeing requires Pro-level access because it's part of our CRM integration suite. [4]
Clay Support
APP
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Is that what you were looking for?
Sumair S.
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Nope. I'm looking for the why this is ony available on pro, this really impacts our business and ability to continue using clay
Clay Support
APP
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I'm sorry to hear this is affecting your business. I’ll connect you to a human agent who can provide more details and assist you further.
Clay Support
APP
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Our support team has got your message and we'll get back to you soon! We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond.
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
image.png(93 kB)
Sumair S.
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https://app.clay.com/workspaces/831282/workbooks/wb_0t73p31oPfGKU6qyA3A/tables/t_0t73p35pSsd7KBNqAcp/views/gv_0t73p35iS5ZTukEtz9h
Nicole G.
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Hi Sumair,
Thanks for reaching out to support. We've recently upgraded this feature to be on the pro plan, feel free to upgrade to keep using!
Sumair S.
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Its a big jump in cost to upgrade ;(
Bo (.
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Hey Sumair, I get why this feels like a sudden shift, so let me clear it up. This feature actually hasn’t been part of the Growth plan before. Trials temporarily unlock higher-tier features so you can test things out, which is probably why it looked available on your end last week.
If you saw it active in another workspace or account, that can sometimes create the impression it’s included, but plan-level access hasn’t changed.
Clay Support
APP
·
·
We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!

Clay Support
APP
·
·
I understand your frustration about this change. The Find Post Audience feature requires CRM integrations, which are now only available on Pro plans or higher. [1]
Our current plan structure shows that CRM integrations (like Salesforce, HubSpot, etc.) are a Pro plan feature, not available on Explorer or lower plans. [2] [3]
While I can't speak to specific timing of plan changes, the feature you're seeing requires Pro-level access because it's part of our CRM integration suite. [4]
Clay Support
APP
·
·
Is that what you were looking for?
Sumair S.
·
·
Nope. I'm looking for the why this is ony available on pro, this really impacts our business and ability to continue using clay
Clay Support
APP
·
·
I'm sorry to hear this is affecting your business. I’ll connect you to a human agent who can provide more details and assist you further.
Clay Support
APP
·
·
Our support team has got your message and we'll get back to you soon! We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond.
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
image.png(93 kB)
Sumair S.
·
·
https://app.clay.com/workspaces/831282/workbooks/wb_0t73p31oPfGKU6qyA3A/tables/t_0t73p35pSsd7KBNqAcp/views/gv_0t73p35iS5ZTukEtz9h
Nicole G.
·
·
Hi Sumair,
Thanks for reaching out to support. We've recently upgraded this feature to be on the pro plan, feel free to upgrade to keep using!
Sumair S.
·
·
Its a big jump in cost to upgrade ;(
Bo (.
·
·
Hey Sumair, I get why this feels like a sudden shift, so let me clear it up. This feature actually hasn’t been part of the Growth plan before. Trials temporarily unlock higher-tier features so you can test things out, which is probably why it looked available on your end last week.
If you saw it active in another workspace or account, that can sometimes create the impression it’s included, but plan-level access hasn’t changed.
Clay Support
APP
·
·
We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!