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Request to Unlock Locked Clay Account
Hi, My Clay Account got locked, can it be unlocked please? Email address is in thread
Your account may have been locked as part of our security measures to prevent spam usage of free trial credits.To regain access to your account: 1. First log out of Clay 2. Click on "forgot password" when trying to log back in 3. Follow the password reset steps in the email you'll receiveIf you don't receive a password reset email, this likely means you used a different login method (like Google or SSO). In this case, you'll need to explicitly ask for human support in this conversation to help with unlocking your account.
Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Stefano··Just unlocked it—apologies for the inconvenience! We've seen increased spam on free trials, so we've tightened security measures as we grow. Thanks for your patience as we work to improve security!
Yes, all set, and thank you for your help Stefano
Hi Balyodh G.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
Thank you so much for sharing your feedback Balyodh G.!
Thank you so much for sharing your feedback Balyodh G.!