Is clay down? Can't login, and team invite links don't work

Try these troubleshooting steps:

For login issues:

If you're not receiving password reset emails, you likely signed up with Google Authentication - try logging in via "Continue with Google" instead

For persistent errors:

Clear your browser cache and refresh the view

Our services maintain 99.9% uptime, so these steps should resolve most access issues.

Was that helpful?

Didn't resolve the issue

I'm sorry to hear that you're still having trouble. I'll connect you to a human agent who can assist you further.

Clay Support is sharing a file with you.

Our support team has got your message and we'll get back to you soon! We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond.

If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!

Hi David - thanks so much for reaching out and for your patience here. Are you still having issues with logging in here?

Was resolved in the meantime. Thanks for asking

Glad to hear that David! Will close this out for now but feel free to reach out in a new conversation if you have more questions