Help Needed: Clay and Apollo.io Integration Email Issue

Gaurav S. · 2025-03-11T05:12:07.366Z

Hi Team Clay, Need help with an issue with clay and integration, background, I have integrated and using API key and its functioning as-well able to get ( Name, Linkedin , roles etc of my desired personal ) BUT unable to get email ID's as it say

Help Needed: Clay and Apollo.io Integration Email Issue | Clay

6 comments

· Sorted by Oldest

Channeled
APP
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This is happening because Apollo now requires a specific process to extract emails when using the "Find People at Company" enrichment. Here's how to resolve this: 1. First, use Apollo's "Find People at Company By Job Title" to search for and identify the right people at a company. 2. Use the "write each item to new row in other table" function to extract all results into a new table. Make sure to map all the values you need. 3. In the new table, apply the "Enrich Person From Apollo" function. Map all the necessary columns (except the email column) and run the enrichment. After completing these steps, the saved contact's email address will be included in the response. Note: While this solution will give you access to all emails, you'll still be subject to Apollo's API limits.
Source: [FAQ: Why am I seeing email_not_unlocked@domain.com in Apollo?](https://docs.clay.com/en/articles/9757360-faq-why-am-i-seeing-email%5Fnot%5Funlocked-domain-com-in-apollo)
Muhammad S.
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This is a search end point, you have to use enrich person end point to get the emails
1
Channeled
APP
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To retrieve email addresses using Apollo's Enrich Person endpoint, follow these steps: 1. Use the "Enrich Person From Apollo" function with any of these identifying details: • First Name • Last Name • Full Name • Email Address (if known) • Company Name • Company Domain • Apollo ID 2. The process should be: • First use "Find People at Company By Job Title" to identify the right people • Use "write each item to new row in other table" to extract results • Apply the "Enrich Person From Apollo" function in the new table • Map all necessary columns (except email) This enrichment process will provide you with additional data about the individual, including their contact information and email address.
Sources: Apollo.io integration overview | Documentation | Clay University [FAQ: Why am I seeing email_not_unlocked@domain.com in Apollo?](https://docs.clay.com/en/articles/9757360-faq-why-am-i-seeing-email%5Fnot%5Funlocked-domain-com-in-apollo) Enrich Person with Apollo.io
Channeled
APP
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Gaurav S.
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Hi The issue again started coming
Channeled
APP
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To resolve the issue with retrieving email addresses using Apollo integration in Clay, follow these steps: 1. Use Apollo's "Find People at Company By Job Title" to identify the right people. 2. Use the "write each item to new row in other table" function to extract results into a new table. 3. In the new table, apply the "Enrich Person From Apollo" function. Map all necessary columns except the email column. 4. Run the enrichment. After these steps, the saved contact's email address should be included in the response. Note that you'll still be subject to Apollo's API limits. If you need further assistance, please request human support by clicking on "Talk to a person".
Source: [FAQ: Why am I seeing email_not_unlocked@domain.com in Apollo?](https://docs.clay.com/en/articles/9757360-faq-why-am-i-seeing-email%5Fnot%5Funlocked-domain-com-in-apollo)

Channeled
APP
·
·
This is happening because Apollo now requires a specific process to extract emails when using the "Find People at Company" enrichment. Here's how to resolve this: 1. First, use Apollo's "Find People at Company By Job Title" to search for and identify the right people at a company. 2. Use the "write each item to new row in other table" function to extract all results into a new table. Make sure to map all the values you need. 3. In the new table, apply the "Enrich Person From Apollo" function. Map all the necessary columns (except the email column) and run the enrichment. After completing these steps, the saved contact's email address will be included in the response. Note: While this solution will give you access to all emails, you'll still be subject to Apollo's API limits.
Source: [FAQ: Why am I seeing email_not_unlocked@domain.com in Apollo?](https://docs.clay.com/en/articles/9757360-faq-why-am-i-seeing-email%5Fnot%5Funlocked-domain-com-in-apollo)
Muhammad S.
·
·
This is a search end point, you have to use enrich person end point to get the emails
1
Channeled
APP
·
·
To retrieve email addresses using Apollo's Enrich Person endpoint, follow these steps: 1. Use the "Enrich Person From Apollo" function with any of these identifying details: • First Name • Last Name • Full Name • Email Address (if known) • Company Name • Company Domain • Apollo ID 2. The process should be: • First use "Find People at Company By Job Title" to identify the right people • Use "write each item to new row in other table" to extract results • Apply the "Enrich Person From Apollo" function in the new table • Map all necessary columns (except email) This enrichment process will provide you with additional data about the individual, including their contact information and email address.
Sources: Apollo.io integration overview | Documentation | Clay University [FAQ: Why am I seeing email_not_unlocked@domain.com in Apollo?](https://docs.clay.com/en/articles/9757360-faq-why-am-i-seeing-email%5Fnot%5Funlocked-domain-com-in-apollo) Enrich Person with Apollo.io
Channeled
APP
·
·
Gaurav S.
·
·
Hi The issue again started coming
Channeled
APP
·
·
To resolve the issue with retrieving email addresses using Apollo integration in Clay, follow these steps: 1. Use Apollo's "Find People at Company By Job Title" to identify the right people. 2. Use the "write each item to new row in other table" function to extract results into a new table. 3. In the new table, apply the "Enrich Person From Apollo" function. Map all necessary columns except the email column. 4. Run the enrichment. After these steps, the saved contact's email address should be included in the response. Note that you'll still be subject to Apollo's API limits. If you need further assistance, please request human support by clicking on "Talk to a person".
Source: [FAQ: Why am I seeing email_not_unlocked@domain.com in Apollo?](https://docs.clay.com/en/articles/9757360-faq-why-am-i-seeing-email%5Fnot%5Funlocked-domain-com-in-apollo)