Clay API Connection Issues: Rate Limit Error and Support Needed

I am having issues with Clay not connecting to my OpenAI API key. It keeps giving me the error that the rate limit isn't enough, even though I've funded the account and the account is 30+ days old at this point. And Clay should be able to still run some of the cells without a higher rate limit. I think this is an error/glitch on Clay's backend. Can I get support on this?