Waterfall Values Not Displaying from Lookup Column in Clay App

Garrett W. · 2025-11-08T08:02:24.174Z

waterfall values arent pulling thru u can see Auckland in Region (2) is not pulling thru from the lookup column to the waterfall column Region vF https://app.clay.com/workspaces/489571/workbooks/wb_0t2arrqCtReS5rdRzKF/tables/t_0t5bzneEYDHjJzBzcyB/views/gv_0t5bznfpbxFb7WxnGzW

Waterfall Values Not Displaying from Lookup Column in Clay App | Clay

10 comments

· Sorted by Oldest

Clay Support
APP
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The "Invalid input" errors in your waterfall column suggest run conditions aren't being met. Click into the specific cells showing "Invalid input" to see detailed error messages.
Common causes include:
Missing or incomplete data in source columns that the waterfall depends on
Column dependencies not properly configured in Run Settings
Stale data in lookup columns - refresh and re-run enrichments before the waterfall
Check your waterfall's Full Configuration to ensure the sequence and input mappings are correct, and verify all prerequisite columns have completed processing. [1]
Clay Support
APP
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Is that what you were looking for?
Clay Support
APP
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If you still need help resolving the issue with your waterfall values not pulling through correctly, I’m here to assist. Would you like to provide more details about what you’re trying to achieve or any specific errors you’re encountering?
Garrett W.
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human agent
Clay Support
APP
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Would you like me to connect you with a human agent? Or if you provide more details about the issue, I can continue to assist you.
Garrett W.
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yes
Clay Support
APP
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I’m routing you to our human team now. They’ll be able to assist you further.
Intercom
APP
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Clay Support is sharing a file with you.
Our support team has got your message and we'll get back to you soon! We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond.
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Bo (.
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Hey, looks like this is just stale data. You can fix it by rerunning the affected rows — that’ll refresh the lookup and pull the values through again.
A quick way to do it: click the plus icon at the top of the column to manually refresh all inputs. Whenever a merge or lookup column isn’t updating, it’s almost always because the data hasn’t refreshed yet.
Let me know if you have more questions.
Clay Support
APP
·
·
We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!

Clay Support
APP
·
·
The "Invalid input" errors in your waterfall column suggest run conditions aren't being met. Click into the specific cells showing "Invalid input" to see detailed error messages.
Common causes include:
Missing or incomplete data in source columns that the waterfall depends on
Column dependencies not properly configured in Run Settings
Stale data in lookup columns - refresh and re-run enrichments before the waterfall
Check your waterfall's Full Configuration to ensure the sequence and input mappings are correct, and verify all prerequisite columns have completed processing. [1]
Clay Support
APP
·
·
Is that what you were looking for?
Clay Support
APP
·
·
If you still need help resolving the issue with your waterfall values not pulling through correctly, I’m here to assist. Would you like to provide more details about what you’re trying to achieve or any specific errors you’re encountering?
Garrett W.
·
·
human agent
Clay Support
APP
·
·
Would you like me to connect you with a human agent? Or if you provide more details about the issue, I can continue to assist you.
Garrett W.
·
·
yes
Clay Support
APP
·
·
I’m routing you to our human team now. They’ll be able to assist you further.
Intercom
APP
·
·
Clay Support is sharing a file with you.
Our support team has got your message and we'll get back to you soon! We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond.
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Bo (.
·
·
Hey, looks like this is just stale data. You can fix it by rerunning the affected rows — that’ll refresh the lookup and pull the values through again.
A quick way to do it: click the plus icon at the top of the column to manually refresh all inputs. Whenever a merge or lookup column isn’t updating, it’s almost always because the data hasn’t refreshed yet.
Let me know if you have more questions.
Clay Support
APP
·
·
We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!