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Discrepancy in Email Validation Results: Zerobounce vs EmailOversight

Joessa Montealto

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Hi support. I used email waterfall and got 96 validated emails (done by Zerobounce). I tried verifying the same list through another platform (EmailOversight) and their report says that only 29 are valid. Can you help explain the discrepancy?

Discrepancy in Email Validation Results: Zerobounce vs EmailOversight | Clay

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The main reason for this discrepancy likely stems from how Clay and Zerobounce handle catch-all emails by default. In Clay's email validation process using Zerobounce, catch-all emails are automatically returned as valid.While catch-all emails are often real and functional, there's some uncertainty about whether they belong to the specific individual or if they're aliases. Different email validation services may handle catch-all emails differently, which could explain the variation in results between Zerobounce and EmailOversight.For a more conservative validation approach, you can enable the "only mark safe to send" option in Clay's Zerobounce settings. This will exclude catch-all emails from your valid email list and only return emails that are explicitly classified as "valid". Sources: Enrich People (Waterfalls) [Automated Inbound] - Clay University Validate Email with Zero Bounce
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Is that what you were looking for?
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Looks like you're still looking for help. If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.