Issue with Webhooks Not Receiving Data from Smartlead

Clark G. · 2025-07-08T22:47:49.935Z

Hey is there something wrong with webhooks? I have one coming from Smartlead and smartlead test event says that it's sending but it stopped recieving the data today at around 3pm est.

Issue with Webhooks Not Receiving Data from Smartlead | Clay

Clark G.
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Urgently needed solution
Clay
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There are no known system-wide webhook issues. Since Smartlead test events show as sending but Clay isn't receiving data, this suggests a configuration issue. Quick troubleshooting steps: 1. Check webhook URL - Verify the correct Clay webhook URL is configured in Smartlead 2. Test the webhook - Use the cURL command from your Clay webhook to test if it's receiving data 3. Check authentication - If you're using an authentication token, ensure it's properly configured 4. Webhook limits - Verify you haven't hit the 50,000 submission limit (this persists even after deleting rows) If you're seeing JSON formatting errors or "failed to parse body" issues, please copy and paste the JSON payload into this chat so I can help troubleshoot the specific formatting problem.
Sources: What is Webhooks? | Clay Webhooks in Clay | Documentation | Clay University Webhooks in Clay | Documentation | Clay University Smartlead integration overview | Documentation | Clay University
Clark G.
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https://app.clay.com/workspaces/369580/workbooks/wb_0sysi7nPogJ4g7wQH42/tables/t_0syt103snWGgGGVrdJT/views/gv_0syt103Y5JeNFrtV8ZN
Clark G.
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Ok so the webhook is sending from smartlead. It's been sending up until 3pm est today. The test event says it's pushing from smartlead, but it's not arriving in clay. I tested the webhook and the same test event is arriving in n8n. Makes me think it's a clay problem. Let me know if you can check this out, it's a huge function to our workflows.
Clark G.
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It's gotta be something on the Clay side, I tried sending the payload from n8n as well, nothing pushed
Clark G.
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no event
Clark G.
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Ok so my webhooks are working on other tables, it's just this table
Clark G.
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I tried to make another table tab on the same workbook and the webhook isn't working there either
Clark G.
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feels like it could be at the workbook level
Bo (.
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Hey, Since the webhook is working on other tables, this might be tied to a table-specific limit. One common reason a webhook stops working is if the table has hit the 50,000 row cap—could that be the case here? If it is working on a new table, try setting up a fresh one to test. Also, can you check if you can see any logs confirming the payload was sent? I’ve flagged this as a bug for your team too, but any extra detail you can share would help. Let me know if you have more questions.
Clark G.
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Hey Bo!
Clark G.
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can you please take a look?
Clark G.
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I'm only on 300 row
Clark G.
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I got a confirmation message on both n8n and smartlead when I send the messages
Clark G.
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Bo (.

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