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Experiencing Issues with Clay: Is There a Known Problem?

Avatar of Paul L.Paul L.
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Having general issues with Clay this morning. Thought is was my internet but everything else appears fine. Is there a known issue?

9 comments

  • Avatar of Nicolas B.
    Nicolas B.
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    Same

  • Avatar of Justin M.
    Justin M.
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    Same. Failing to load all tables. Not good...

  • Avatar of Tanvi R.
    Tanvi R.
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    Hi Paul, Nicolas and Justin! We're experiencing a bug that's causing decreased performance across multiple Clay workspaces. Our engineers are on top of fixing this right now and it should be resolved soon. Will keep you posted with updates as we know more!

    :thumbsup_all:1
  • Avatar of Justin M.
    Justin M.
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    I'm back up! Thanks for the prompt attention Tanvi!

  • Avatar of Tanvi R.
    Tanvi R.
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    That's great Justin! Just heard back from the team that the bug was addressed and performance should be back to normal in Clay. Could you try again and let me know if you're still experiencing issues?

  • Avatar of Paul L.
    Paul L.
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    All good now! Thanks

  • Avatar of George D.
    George D.
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    Hey there - thanks for your patience. We've fixed the issue and are continuing to monitor to ensure performance is back to normal. Please let us know if you have any questions!

  • Avatar of Channeled
    Channeled
    APP
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    Hi Paul L.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:

  • Avatar of Channeled
    Channeled
    APP
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    This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.