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Issues with Clay Lookup Feature and Missing Columns

Avatar of Usama A.Usama A.
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I'm facing some issue in clay lookup feature. Also some of the columns are missing.

2 comments

  • Avatar of Channeled
    Channeled
    APP
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    There could be a few reasons for the issues you're experiencing with the lookup feature and missing columns: 1. For lookup issues, ensure the value you're looking up is formatted as a list. If not, try adding it through the "Other data from this table" section. 2. For missing columns, you might be experiencing a temporary front-end performance issue. Try these steps: • Clear your browser cache • Refresh your screen • Check different views (e.g., "Fully Enriched Rows" or "Non-enrichment Columns") If the problem persists after trying these solutions, please request human assistance by clicking on "Talk to a person" for further support.

    Source: Views

  • Avatar of Channeled
    Channeled
    APP
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    This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.