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Client's table updated with email enrichments burning credits - any way to recover?

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Hi Clay team! Noticed a weird action in a client's table where all rows were updated today (January 16, 2024 at 8:51 AM GMT) and thousands of rows were passed on to the next table where email enrichments are running and burning off credits. Do you know what could have triggered this? Is there a way to recover the credits? Links to tables: https://app.clay.com/workspaces/39601/tables/t_yyZOKlMfcYp7/views/gv_sLmxB2eJua1O https://app.clay.com/workspaces/39601/tables/t_iyen4PVo4SI5/views/gv_VcwOx1pV3Z9D

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    Clay Team
    APP
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    Hey, thanks for reaching out, sorry for the delay! Taking a look

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    Clay Team
    APP
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    Hmm, well, looks like this table has a webhook source importing records, right? But it seems that it's disconnected somehow, it's empty. Checking with the team if there's any error they can detect but also not sure if it was deleted for a moment and then added back in(?) which then caused everything to update

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    Clay Team
    APP
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    Do you know how many credits it used up?

  • Avatar of Flory M.
    Flory M.
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    Arturo O., thank you! Let me know what the team finds out! I'd estimate the credits used up to about 10K.

  • Avatar of Arturo O.
    Arturo O.
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    Yep, thank you for the follow-up. I'll add those back in the meantime... no response yet about what might've happened but to ensure you can continue pulling in records, can you confirm your webhook setup in both ends (clay and other tool) are working?

  • Avatar of Flory M.
    Flory M.
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    Thank you Arturo, yes they are working perfectly fine!