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Issue with Clay Not Returning Certain LinkedIn Contacts

Avatar of Andy W.Andy W.
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Find people results - running this for one company URL (Linkedin) and it is not returning a contact I know is there (owner). In my browser Lusha finds this person but Clay isn't. Any thoughts as to why this might be?

6 comments

  • Avatar of Channeled
    Channeled
    APP
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    There could be a few reasons why Clay isn't returning a contact that Lusha can find: 1. Different data sources: Clay and Lusha may use different data providers, which can lead to discrepancies in results. 2. Enrichment methods: Clay offers various enrichment options, such as "Enrich Person from Profile" or using integrations like ContactOut, Datagma, or Hunter. 3. Query limitations: Our "Find People" feature has specific input options that might affect results. To resolve this: 1. Try using the "Enrich Person from Profile" feature with the specific LinkedIn URL. 2. Experiment with different integrations like ContactOut or Datagma for finding contact information. 3. Check if the contact appears when using more specific search criteria in the "Find People" feature. If you're still having issues, you may request human assistance for further troubleshooting.

  • Avatar of Andy W.
    Andy W.
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    cool thank you, will try that.

  • Avatar of Channeled
    Channeled
    APP
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  • Avatar of Andy W.
    Andy W.
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    ok that found her but is not a great solution because it is credit heavy, can I plug into Lusha to search?

  • Avatar of Channeled
    Channeled
    APP
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    While we don't have a direct integration with Lusha, we offer several alternatives for finding and enriching contact information in Clay: 1. Use our existing integrations like Nimbler, People Data Labs, or ZoomInfo for contact enrichment. 2. Utilize our HTTP API feature to incorporate Lusha data into your Clay table. Here's how: • Set up an HTTP API column in your Clay table • Use our HTTP API tutorials to learn how to format the request to Lusha • This method allows you to pull Lusha data into Clay 3. Consider other contact enrichment integrations like BetterContact or FullEnrich, which can find work emails and phone numbers. If you need more guidance on setting up these alternatives, let me know!

  • Avatar of Andy W.
    Andy W.
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    ok thank you - was hoping for a better people search function to be honest. Figured it would be on par with something like Lusha.