Home
Events
Groups
Members

00 Clay Announcements
01 Community General
01 Props and Wins
01 Watercooler
01 Welcome and Intros
02 Bugs
02 Starting with Clay
02 Support
03 Feedback & Requests
03 Tutorials & Inspiration
04 FT Job Opps
Gtm Career Advice
Member Spotlight

Community Guidelines

Powered by Tightknit

Issue with Missing Leads in Clay App Table - Urgent Assistance Needed

Mladen Jankovic

·

·

Hello, I'm having an issue with this list—this is already the second time today. I received a pop-up confirming that leads were added to the table, but I can’t see any leads. Can you please check? Thanks! https://app.clay.com/workspaces/12283/workbooks/wb_RZe2KM2pV8Qv/tables/t_xfmvgovpzx7C/views/gv_boH82w9dmZjM

Issue with Missing Leads in Clay App Table - Urgent Assistance Needed | Clay

4 comments

· Sorted by Oldest

Channeled
APP
·
·
There are a few potential reasons for this situation: 1. If you're importing from Sales Navigator, there's a limit of 2.5k leads or 100 pages. This is a limitation from Sales Navigator that affects our data partners. 2. If you're seeing a discrepancy between the expected and actual number of leads, it might be due to applied search filter limits. For example, if you have restrictions like leads per company, the final import will reflect these limits even if the preview showed more results. 3. Try these troubleshooting steps: • Double-click on the row to check if it shows "waiting for its inputs" • Click "re-run this cell" to trigger the update • Alternatively, toggle the auto-update off and on again, then accept the run prompt to update all rows If you're working with a large Sales Navigator list, consider splitting it using criteria like headcount numbers, seniority levels, or location for better results.
Channeled
APP
·
·
Did that answer your question?
Channeled
APP
·
·
Looks like you're still looking for help.
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Channeled
APP
·
·
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.