Troubleshooting HubSpot Integration for Lead Creation Issues

julia m. · 2025-02-27 10:43:10.609103+00

Hi, I'm trying to create leads with the HubSpot integration, but I'm having issues. I believe it's because of the company or contact ID, as I can't find the property to associate them! Any tips on how to fix this?

Troubleshooting HubSpot Integration for Lead Creation Issues | Clay

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To resolve issues with creating leads using the HubSpot integration and associating company or contact IDs, follow these steps: 1. For contacts, use the "Create or Update Contact with HubSpot" action. You can identify the contact by email address or existing Contact ID. 2. For companies, use the "Create or Update Company with HubSpot" action. You can identify the company by domain or existing Company ID. 3. If you're unsure if a company exists, use the "Lookup Company with HubSpot" action first. This will help you verify if the company is already in HubSpot before creating or updating it. By using these specific actions and the correct identifiers (email/Contact ID for contacts, domain/Company ID for companies), you should be able to resolve the association issues you're experiencing.
Sources: Lookup Company with HubSpot Create or Update Contact with HubSpot Create or Update Company with HubSpot
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Thanks! We've reopened this thread. You can continue to add more detail directly in this thread.
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Looks like you're still looking for help. We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond. If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Daniela D.
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Hey Julia! Thanks for reaching out. Happy to help. Could you share your table url? We'll check this.
(58 kB)
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.
Harris K.
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Running into this issue as well, not sure if it was resolved but Romeo mentioned it another thread, the lead object does not have an input for the associated contact or company: https://clayrunhq.slack.com/archives/C025KSBLPGX/p1740580946942259
Harris K.
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For now, I'm using a set of HTTP API calls to create a task and associate it to a contact instead

Channeled
APP
·
·
To resolve issues with creating leads using the HubSpot integration and associating company or contact IDs, follow these steps: 1. For contacts, use the "Create or Update Contact with HubSpot" action. You can identify the contact by email address or existing Contact ID. 2. For companies, use the "Create or Update Company with HubSpot" action. You can identify the company by domain or existing Company ID. 3. If you're unsure if a company exists, use the "Lookup Company with HubSpot" action first. This will help you verify if the company is already in HubSpot before creating or updating it. By using these specific actions and the correct identifiers (email/Contact ID for contacts, domain/Company ID for companies), you should be able to resolve the association issues you're experiencing.
Sources: Lookup Company with HubSpot Create or Update Contact with HubSpot Create or Update Company with HubSpot
Channeled
APP
·
·
Did that answer your question?
Channeled
APP
·
·
Thanks! We've reopened this thread. You can continue to add more detail directly in this thread.
Channeled
APP
·
·
Looks like you're still looking for help. We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond. If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Daniela D.
·
·
Hey Julia! Thanks for reaching out. Happy to help. Could you share your table url? We'll check this.
(58 kB)
Channeled
APP
·
·
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.
Harris K.
·
·
Running into this issue as well, not sure if it was resolved but Romeo mentioned it another thread, the lead object does not have an input for the associated contact or company: https://clayrunhq.slack.com/archives/C025KSBLPGX/p1740580946942259
Harris K.
·
·
For now, I'm using a set of HTTP API calls to create a task and associate it to a contact instead