We understand your concern about being charged on a card you don't recognize. To help clarify this situation, you can check your account's billing information. Here's how:
1. Go to Settings > Plans and Billing
2. Click on "Update Credit Card" to view the card on file
3. You can also check "Invoices & Receipts" for transaction details
If you still don't recognize the card or charges, please request human assistance by clicking on "Talk to a person" for further investigation. We take billing concerns seriously and want to ensure everything is correct for you.
Hey Anton! Apologies for the delay. Happy to help✨. Could you confirm if the charge you saw was for Clay.com? For context, we often get mixed up with Clay.earth.
If that is the case, could you dm me the last 4 digits of your credit card? We'll escalate to the billing team to investigate. Rest assured, the team will ensure this is resolved if it's a charge from Clay.com.
