Fixing 402 Error in Clay API Calls: Adjust to Get Professional Emails Only | Clay

Fixing 402 Error in Clay API Calls: Adjust to Get Professional Emails Only

Hello guys ! I receive an error in Clay regarding my API calls with Kaspr. I have a message saying"Clay received a 402 error from the API with Content: {"message":"No credits left","reason":"No personal email credits left"}". However I don't really need personal emails, only profesionnal emails and phones. Is there sthg to modify in my API formula to get only these two (I have enough credits for these ones) ? Thanks. https://app.clay.com/workspaces/113258/tables/t_zEPUCA6ZBHvw/views/gv_uTSo4VTo4HA9

8 comments

Channeled
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💤 You've caught us outside of our support hours (9am-9pm EST), but don't worry - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in the thread below so that we can help you as quickly as possible!
Elliot T.
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Let me know, it's quite an emergency for us 🙂 thanks
Owen C.
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Hey Elliot! Thanks for reaching out, looking into this now.
Owen C.
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Hey Elliot, the error you're experiencing seems to be coming from Kaspr. I’ve tested a few things but couldn’t pinpoint the exact data point causing the issue. I recommend reaching out to Kaspr, as there might be a problem with your account. If you have credits but the API key isn't recognizing them, or it’s not applying them correctly, they should be able to help. Unfortunately, this error is outside of Clay's control, but Kaspr’s support team should be able to resolve it for you.
Elliot T.
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I understand. Is there a way with the formula in Clay to exclude the personal email request ? I still have credits for profesional emails and phones but no more personal email credits
Bo (.
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I see that you can specify to only request professional emails in the body, and it looks like you’ve already set that up. However, it seems the personal email requests are still being triggered. Could you try reaching out to the provider and see what they say about this? Let me know their response, and I’ll assist you further from there! 😊
Channeled
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We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!
Channeled
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Hi Elliot T.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: