Troubleshooting a Random Formula Error in My Workspace Recipe

Harvey L. · 2025-03-19 21:50:00.657944+00

Hey team, random formula error - i been using this recipe for ages and now it happens like this

Troubleshooting a Random Formula Error in My Workspace Recipe | Clay

6 comments

· Sorted by Oldest

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There could be a couple of reasons for your formula error: 1. The formula might be assuming there's a response for every row, which isn't always the case. To fix this, try adding an extra bit of logic to your formula, like "if {{response}} exists...". This should help the formula run smoothly only when response data is present. 2. If the above doesn't work, try refreshing your browser using Cmd/Ctrl + Shift + R. This simple step can often resolve "Error evaluating formula" issues in output columns. If you're still experiencing issues after trying these solutions, you may want to request human assistance for more specific troubleshooting.
Victor M.
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I have the same right now 😞
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To resolve the recurring formula error in your Clay workspace, try these steps: 1. Clear your browser cache and perform a hard refresh: • On Windows: Press Ctrl + Shift + R • On Mac: Press Cmd + Shift + R This action often resolves persistent error messages and "Error evaluating formula" issues in output columns. If the problem persists after trying these solutions, you may need more specific troubleshooting. In that case, please request human assistance by clicking on "Talk to a person" for further support.
Bruno R.
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harvey - Sorry for this, it looks like we've got an issue with how we're evaluating formulas at the moment. I've escalated this to our engineering team to help look into it. We'll follow up here as soon as we know more!
Bo (.
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Good news! Happy to report that we heard back from the team and this issue should be fixed. Try a quick refresh (Cmd/Ctrl + Shift + R) and let us know if the problem has been resolved on your end, or if you still have trouble. Thank you for your patience as we worked on it.
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