Troubleshooting Claygent Error: Exceeded API Quota

Mohan · 2023-12-22 11:45:18.096265+00

Hi there - I am trying to use Claygent, but it comes with the error that I've 'exceeded my monthly API quota'. I'm unsure what this means as I have 1990 credits remaining in my Clay account, plus I am using an Open AI API key for my account where I have a GPT Plus subscription. Not sure what I'm missing

Troubleshooting Claygent Error: Exceeded API Quota | Clay

Mohan
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https://app.clay.com/workspaces/28547/tables/t_nezGl8OkukvZ/views/gv_AdYgfvGFWY6z
Mohan
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it seems to have worked now!
Clay Team
APP
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Hey Jessica, thanks for reaching out! It appears the table was deleted, correct? Let me know if you run into any other issues with Claygent!
Mohan
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yep no worries, it worked in the end - think i had the wrong api key lol
Mohan
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hey Arturo O. i'm having this issue again. It says i've exceeded my monthly API limit, but I can clearly see I haven't and I'm using the right API key, so not sure what to do here
Mohan
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https://app.clay.com/workspaces/28547/tables/t_ZBe74NYWDgNQ/views/gv_AvlemZFyX0Xl
Clay Team
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Hi Mohan, my guess is that you've exceeded your monthly API limit on OpenAI (even if you have a chatGPT plus subscription, your account only comes with a certain number of API calls). can you log into OpenAI and check your number? URL would be: https://platform.openai.com/usagescreen should look something like thisif it's not that, we'll keep checking!
51d3b450-8643-41c3-b318-371310025bfc.png(188 kB)
Mohan
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yep but look - i haven't reached my limit:
Loading attachments
Mohan
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so why is it saying i have...
Mohan
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Yash T.
Yash T.
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hmmmm odd. can you send a link to the table you’re seeing this in?
Yash T.
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and I’ll send a DM too
Mohan
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https://app.clay.com/workspaces/28547/tables/t_ZBe74NYWDgNQ/views/gv_AvlemZFyX0Xl
Clay Team
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okay I hopped on with Jessica/Mohan live, and we added a new API key from this account, which should have access to GPT-3.5 at least, but it's not working. cc: Adam E. and Maggie W., if someone can help him debug this asap when we're back, he's working on an important client project he needs to wrap up! also, for debugging user issues with API keys, we should default add the last 5 digits of the API key to the name of the connection
Adam E.
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Yash T. Mohan did you check the balance in the account too? https://platform.openai.com/account/billing/overview

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