Claygent GPT Access Issues: 3-Day Blackout Concerns

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Is anyone, anywhere able to use GPT with claygent atm? - we've had a total blackout for about 3 days now, causing real issues.

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3 comments

· Sorted by Oldest

Clay
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Claygent requires an OpenAI API key with sufficient token limits to function. You need 450,000 TPM (tokens per minute) for Claygent to work reliably. Check your OpenAI API usage tier at https://platform.openai.com/settings/organization/limits to verify your limits. If you're on a free plan or tier 1, it won't support Claygent's requirements. Ensure you've completed the necessary account setup and payment verification process with OpenAI. If you need further help troubleshooting this issue, please request human assistance by clicking on "Talk to a person."
Hunain F.
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Hi - Joel B. It sounds like you're experiencing a complete outage with Claygent’s GPT functionality for around three days now. Let’s analyze possible causes and solutions: Check OpenAI API key You need 450,000 TPM for Claygent to work. Your key may be out of credits or rate-limited, even if your account has balance. Re-authenticate the OpenAI key in Clay (Model Account Add Account). Try a different key to confirm if the issue is key-specific.
Clay
APP
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You're correct about the 450,000 TPM requirement for Claygent. To troubleshoot: 1. Check your OpenAI API usage tier at https://platform.openai.com/settings/organization/limits to verify you meet the TPM requirements 2. Update your API key - Find your current key at https://platform.openai.com/account/api-keys and update it in Clay 3. Verify account setup - Ensure you've completed the necessary account setup and payment verification process with OpenAI If you're on a free plan or tier 1, it won't support Claygent's requirements.

Loading comments

Clay
APP
·
·
Claygent requires an OpenAI API key with sufficient token limits to function. You need 450,000 TPM (tokens per minute) for Claygent to work reliably. Check your OpenAI API usage tier at https://platform.openai.com/settings/organization/limits to verify your limits. If you're on a free plan or tier 1, it won't support Claygent's requirements. Ensure you've completed the necessary account setup and payment verification process with OpenAI. If you need further help troubleshooting this issue, please request human assistance by clicking on "Talk to a person."
Hunain F.
·
·
Hi - Joel B. It sounds like you're experiencing a complete outage with Claygent’s GPT functionality for around three days now. Let’s analyze possible causes and solutions: Check OpenAI API key You need 450,000 TPM for Claygent to work. Your key may be out of credits or rate-limited, even if your account has balance. Re-authenticate the OpenAI key in Clay (Model Account Add Account). Try a different key to confirm if the issue is key-specific.
Clay
APP
·
·
You're correct about the 450,000 TPM requirement for Claygent. To troubleshoot: 1. Check your OpenAI API usage tier at https://platform.openai.com/settings/organization/limits to verify you meet the TPM requirements 2. Update your API key - Find your current key at https://platform.openai.com/account/api-keys and update it in Clay 3. Verify account setup - Ensure you've completed the necessary account setup and payment verification process with OpenAI If you're on a free plan or tier 1, it won't support Claygent's requirements.