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Fixing Salesforce Object Pull Issues in Clay Due to Validation

Avatar of Brendan M.Brendan M.
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Hi team - does anyone know how I can fix this? Seems I can't pull salesforce objects from Clay due to validation.

6 comments

  • Avatar of Channeled
    Channeled
    APP
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    To resolve the issue with pulling Salesforce objects from Clay, try these steps: 1. Ensure you've authenticated your Salesforce account with Clay. Check that OAuth settings are enabled in your Salesforce account. 2. Verify that the Salesforce user account connected to Clay has the necessary permissions to access the objects you're trying to pull. 3. If the issue persists, try logging out of Clay and logging back in to refresh your session token. 4. Double-check that you're using the correct Salesforce account key when attempting to pull data. If these steps don't resolve the issue, you may need more specific troubleshooting. In that case, please request human assistance by clicking on "Talk to a person" for further support.

  • Avatar of Brendan M.
    Brendan M.
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    Talk to a human

  • Avatar of Anaum K.
    Anaum K.
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    Hello Brendan! Thank you for reaching out! Sorry for this, it looks like we've got a bug on our hands. I've escalated this to our engineering team to help look into it. We'll follow up here as soon as we know more!

    👍1
  • Avatar of Anaum K.
    Anaum K.
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    Good news! Happy to report that we heard back from the team and this issue should be fixed. Try a quick refresh (Cmd/Ctrl + Shift + R) and let us know if the problem has been resolved on your end, or if you still have trouble. Thank you for your patience as we worked on it.

  • Avatar of Channeled
    Channeled
    APP
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