Home

Clay Announcements
Clay Support
Discuss Anything
Feedback & Requests
GTM Career Advice
Introduce Yourself
Member Spotlight
Share Content and Events
Share Full-time Jobs
Share Part Time Jobs
Share Tables, Tools, and Workflows

Community Guidelines

Explore Events
Clay Cup

Powered by Tightknit

Fixing Salesforce Object Pull Issues in Clay Due to Validation | Clay

Fixing Salesforce Object Pull Issues in Clay Due to Validation

·Mar 19, 2025 06:52 PM·

Hi team - does anyone know how I can fix this? Seems I can't pull salesforce objects from Clay due to validation.

6 comments

· Sorted by Oldest

Channeled
APP
·
·
To resolve the issue with pulling Salesforce objects from Clay, try these steps: 1. Ensure you've authenticated your Salesforce account with Clay. Check that OAuth settings are enabled in your Salesforce account. 2. Verify that the Salesforce user account connected to Clay has the necessary permissions to access the objects you're trying to pull. 3. If the issue persists, try logging out of Clay and logging back in to refresh your session token. 4. Double-check that you're using the correct Salesforce account key when attempting to pull data. If these steps don't resolve the issue, you may need more specific troubleshooting. In that case, please request human assistance by clicking on "Talk to a person" for further support.
Sources: Salesforce [Clay 101] - Clay University Salesforce integration overview | Documentation | Clay University
Brendan M.
·
·
Talk to a human
Brendan M.
·
·
https://app.clay.com/workspaces/244574/workbooks/wb_DMNbT5Emqve4/tables/t_fHx6iyPHgknd/views/gv_WkxTpfnUdv6u
Anaum K.
·
·
Hello Brendan! Thank you for reaching out! Sorry for this, it looks like we've got a bug on our hands. I've escalated this to our engineering team to help look into it. We'll follow up here as soon as we know more!
👍1
Anaum K.
·
·
Good news! Happy to report that we heard back from the team and this issue should be fixed. Try a quick refresh (Cmd/Ctrl + Shift + R) and let us know if the problem has been resolved on your end, or if you still have trouble. Thank you for your patience as we worked on it.
Channeled
APP
·
·