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    Channeled
    APP
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    👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!

  • Avatar of Bo (.
    Bo (.
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    Hi! 😊 The reason you’re only seeing 42 results is due to the 5-per-company limit that’s applied by default. If you remove this restriction, you should be able to see the full set of results based on your search criteria. Give that a try, and let me know if you need further assistance! https://downloads.intercomcdn.com/i/o/w28k1kwz/1223901143/923f3582901974429c3e082a666a/CleanShot+2024-10-21+at+_10Uv3vVZeb%402x.png?expires=1729549800&signature=116ac7083de5ad02f32da647f23fd3a8652971dee3eb0069c49fd46bf06c3dff&req=dSIlFcB%2BnIBbWvMW1HO4zaW6NxhRdcOiqPb2Or0ys0uVeYjIJP6BZ6JDtaRZ%0AF6Kd%0A

  • Avatar of Dawson P.
    Dawson P.
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    It is pulling from a table with 1000 companies, so with 5 per company, there should be >42 results right?

  • Avatar of Dawson P.
    Dawson P.
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    Bo (. - any thoughts here?

  • Avatar of LuisArturo
    LuisArturo
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    Hey there Dawson thanks for reaching out, jumping for Bo here, there are couple things to take into account here. As Bo mentioned the limit per company is preventing the search from pulling more leads, as there could be companies in your list that happen to have more than 5 results that meet this criteria, so the limit prevents your table from having something like 20+ leads all being from the same company. To provide a bit more context on how the people search works: Clay does not receive data directly from LinkedIn, but rather integrate with multiple data providers that provide company/people data. The data you can access from our third-party data providers may include data that can also be found on LinkedIn. If you're looking for this type of data, we recommend starting with the "Find People"/"Find Company"/"find people from sales nav" sources. People data results may appear more in Sales Nav rather than Clay, primarily because we don't use your live login session to get company/contact data and profiles that are restricted or set to private may be missed. Sales Nav has access to private profiles which is also why you might find more results here. Results from the people search typically get impacted by the following instances: 1. Inputting semantic search parameter instead of syntactic search: A limited set of job title keywords are applied to the role being targeted. Our search algorithms are based on syntactic search which means you must put every variation of the keywords you're looking for (ie CEO and Chief Executive Officer). When this happens, some matching profiles may be missed because they were not included in the search query. Sales Nav is able to do semantic search which is also helpful. 2. Mapping the wrong inputs in the people filters. For example, not mapping LinkedIn urls from the company table to run the search. 3. Search limits applied to the people search. This reduces the number of records that can be imported from a search. 4. Private profiles: As mentioned above our data providers use a multitude of ways to access people and company data. For the most part though, we don't use your cookie/login data. This means that we could miss some information here and there, especially if there are privacy restrictions in place for certain profiles. This would mean that your logged in profile has access to it, but our data providers may not. Sales Nav has access to private profiles which is also why you might find better data quality results here. All this being said, we're continuously working on improving our search algorithm/building the best growth tool possible and are always looking for feedback!

  • Avatar of Dawson P.
    Dawson P.
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    Hey LuisArturo - thanks for the detailed explanation here. Everything you said makes sense, but I'm still confused as to why this search isnt working. I ran a company search that pulled 1000 results. Now I want to find people at those companies that meet the job criteria (CEO, CTO, etc). Even when I pull all of the criteria away and only put one, I am not seeing the number of results I am expecting. I'm wondering if there is something breaking in the Company<>People table connections? Can you help me troubleshoot to get this search to yield the results I am looking for?

  • Avatar of Bo (.
    Bo (.
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    Hey Dawson, I took a look at your table and ran a few quick tests here: Link to your table Here’s what I found: 1. More than 590 of the companies you pulled have fewer than 20 employees, meaning many likely can’t afford high-level roles like CEO or CTO. 2. Removing the “US-only” filter increases the results significantly. 3. Adding specific job titles or setting a limit per company reduces the overall result count even more. Feel free to adjust the criteria based on this and see if it improves the results. Let me know if you need any further help! 😊 https://downloads.intercomcdn.com/i/o/w28k1kwz/1225308201/e2512f2374255e59e5361aac875c/CleanShot+2024-10-22+at+_28Nk2GWsYP%402x.png?expires=1729634400&signature=a6cc318cda6f01782ebd806e4f795a20dfc60bddc709ded71f750d831cdf8fcb&req=dSIlE8p%2BlYNfWPMW1HO4zWK0izNYKiqQcEebQWMdb4ZAA%2FXibr5chT4cQCrp%0A%2Bfb0%0A https://downloads.intercomcdn.com/i/o/w28k1kwz/1225308172/a1ecb53b87cb4912169c42b39e7a/CleanShot+2024-10-22+at+_28DiYBGQXp%402x.png?expires=1729634400&signature=1005f920e46831a73aa12e0df7898f012c6f744d61462ea9ce7b9a954ab08810&req=dSIlE8p%2BlYBYW%2FMW1HO4zVzL0D3Kki6fJ5AiHqLvNWFcLyLXRY1PczwJDjwB%0Azzg3%0A

  • Avatar of Dawson P.
    Dawson P.
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    Issue resolved! Thanks Bo (. - you're awesome. Really appreciate you going so deep here. Clay has the best customer support of any sales enablement tool I've worked with.

  • Avatar of Channeled
    Channeled
    APP
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    Hi Dawson P.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:

  • Avatar of Channeled
    Channeled
    APP
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    Thank you so much for sharing your feedback Dawson P.!