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Issue with Writing to Another Table in Clay.com

Annamarie Galante

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It's not allowing me to write to another table: https://www.loom.com/share/a3ebf8daf246427493126be524d983b6?sid=10704e5a-0a52-4185-8386-5018432bbcc8 table: https://app.clay.com/workspaces/361428/tables/t_PP2KiVnHSx3b/views/gv_fpTsf96C39By

Issue with Writing to Another Table in Clay.com | Clay

6 comments

· Sorted by Oldest

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There could be a few reasons why you're unable to write to another table. The most common issue is related to invalid credentials. This typically means your Clay API key is incorrect or missing. To resolve this: 1. Copy your API key from the Clay settings. 2. Add or update the API key in your integration account under the Integrations section. 3. Save the changes and try the action again.If the issue persists, it could be due to a misconfiguration in the Write to Table setup. Can you provide more details about the specific error message you're seeing or the steps you've taken so far? Source: Write to table integration overview | Documentation | Clay University
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Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
LuisArturo (Clay)
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Hey there Annamarie thanks for reaching out, taking a look at your table, the reason it is not writing over is because doing so would create a cycle, since it would be writing to itself. https://downloads.intercomcdn.com/i/o/w28k1kwz/1312294820/08e7d716585ed838d82ea1f3610f/image.png?expires=1735239600&signature=5caf89e3ebb8ab87cb6a6612d6a7583e6080dcbca2909590dddf5d8a1e05b7dc&req=dSMmFMt3mYldWfMW1HO4zeOXFMBF%2F4hACCaj4MFoIgAUxtue%2BxiRsYqfXRmQ%0AV7xi%0A
Annamarie Galante
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Now it's writing to the other table but nothing is showing up: https://app.clay.com/workspaces/361428/tables/t_s2srkgKSUKJB/views/gv_GNth2vdvHdmb
LuisArturo (Clay)
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Hey there Annamarie the reason this is occurring is because the columns that are being written over have not been mapped. https://downloads.intercomcdn.com/i/o/w28k1kwz/1312306064/2bb1f989e36d25bf3ccff76de9ac/image.png?expires=1735239600&signature=ab4818cee5c07e4d354aaab1f1f4eaa80b0492870f6f081e57c2b3652a97ca3e&req=dSMmFMp%2Bm4FZXfMW1HO4zbV7ngfcVpkZhippoTwj1XGv5IoNYdBCXZrtWJsV%0AG235%0A
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.