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Request to Switch from Google Sign-In to Username/Password | Clay

Request to Switch from Google Sign-In to Username/Password

·Aug 15, 2025 02:04 PM·

I tried to sign up for Clay using a username/password, but it said I need to use a work email. So I used the "Sign in with Google" option instead. I'd like to switch to username and password. Who can help me with this request?

13 comments

· Sorted by Oldest

Clay
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You cannot change your login method from Google to username/password on your own. To switch from Google authentication to a password-based login, you'll need to request human assistance by clicking on "Talk to a person" in this chat.
Sayli G.
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Hello! Thankyou for reaching out. Can you give me the email ID you currently have setup and I can take a look at the settings.
Steven C.
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Did you receive my DM?
Sayli G.
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Can you add in the context here and I can help!
Sayli G.
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Currently it says you are using Google SSO login. Can you tell me what you would like to change it to?
Steven C.
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😂 well I was trying to keep my details private..
Sayli G.
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I apologise. Would you prefer if I delete the slack message and you reach out to us through email?
Sayli G.
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May I ask why you would like to change it to this email id?
Sayli G.
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It does not look like a conventional address.
Steven C.
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Yes, let's delete the private details and continue in email. You can reach me at the email address I'd like to change it to.
Sayli G.
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It would be better if you reach out to us on email. That way we can solve your issue faster!
Steven C.
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Noted. support@clay.com?
Sayli G.
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Yes!