.png){kind=logo}
When Will My Annual Contract Credits Be Applied?
hey - signed an annual contract this morning, when do the credits get applied to my account? rep who closed my deal hasn't responded since this morning
Great news! With an annual plan, you get all your credits for the year upfront, in one shot. This means you should have access to a full year's worth of credits right away. The credits are typically applied immediately after your purchase is processed. If you're not seeing the credits in your account yet, it might be due to a short processing delay. If the credits don't appear within the next hour or two, please request human assistance by clicking on "Talk to a person" for further support.
Bo (.··Hey Liam! Sorry for this delay. Could you share who your sales rep was? I'll also work on finding out more details and get those credits to your account.
Let me know and I'll get this figured out for you right away.