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Request to Unlock Company Account for Immediate Subscription Purchase | Clay

Request to Unlock Company Account for Immediate Subscription Purchase

·Sep 12, 2024 11:28 AM·

Hey team, can anyone unlock our company account? We’ll purchase subscription immediately 🙃

10 comments

· Sorted by Oldest

Channeled
APP
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💤 You've caught us outside of our support hours (9am-9pm EST), but don't worry - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in the thread below so that we can help you as quickly as possible!
Alex P.
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Clay S.
Bruno R.
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Hi Alex, thanks for reaching out. We detected other emails that were being linked to this account. We’ve been experiencing increasing spam usage of our free credits on the trial, so we recently implemented some robust security measures against this as we grow! Unfortunately, we won't be able to unlock this email for you but if you have one that you've used previously that is locked, let us know and we can unlock it for you.
Alex P.
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Hi Bruno R. thanks for getting back to me. Can you please try with mina@apricotnow.com ?
Bruno R.
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I unlocked mina@apricotnow.com for you - let me know if I can help with anything else for you!
Alex P.
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Hi Bruno R. — Seems like it’s still locked
Alex P.
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Can you please help us 🙏
Bruno R.
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Hey there, sorry about that, I went ahead and followed up on my request to unlock your account. You should be good to go now. I hope this was helpful. If there's anything else I can assist you with, please let me know!
Channeled
APP
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We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!
Channeled
APP
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Hi Alex P.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: