Google Account Error in Clay: Seeking Solutions and Experiences

Jonathan M. · 2025-05-06T09:09:51.477358+00:00

I keep getting this error when i try and add my Google account in Clay (trying to create a Google doc at the end of a table) - has anyone else experienced this?

I'm sorry to hear you're experiencing an error when trying to add your Google account in Clay. This issue can occur for various reasons. Here are some steps to troubleshoot: 1. Ensure you're on the Starter plan or higher, as the Google Docs integration isn't available on the free plan. 2. Try reconnecting your Google account: • Go to "Add enrichment" and search for "Google Docs" • Select a Google Docs option under "Integrations" • Click "+ Add account" and go through the authentication process again 3. Check if you have the necessary permissions in your Google account to create docs. 4. Clear your browser cache and try again. If the issue persists, please provide more details about the specific error message you're seeing. For further assistance, you can request to talk to a human agent in this chat.

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