.png){kind=logo}
Troubleshooting Google Doc Connection Issues with Clay
I'm not able to connect my google doc account with Clay. It says "This app is blocked" - tried a couple of troubleshooting but its not working out. Any help please?
To resolve the "This app is blocked" error when connecting your Google Docs account with Clay, try these steps: 1. Clear your browser cache and refresh the page. 2. Ensure you're using the correct Google account with the necessary permissions. 3. Go to Settings > Connections > Add Connection in Clay. 4. Select Google Docs from the list and attempt to sign in again. 5. If the issue persists, check your Google account settings to ensure third-party app access is allowed. If these steps don't work, you may need further assistance. In that case, please request human support by clicking on "Talk to a person" in this chat.
Amir M.··Have tried all of it, nothings working. Can it be because im on the free trial right now?
I apologize for the confusion earlier. The Google Docs integration is not available on the free trial. You'll need our Starter plan ($149/mo) to use the Google Docs integration. This explains why you're encountering the "This app is blocked" error. During the free trial, you have access to features from our Pro Plan and 1000 credits to test Clay's functionalities. However, certain integrations like Google Docs are only available on higher-tier plans. To resolve this, you'd need to upgrade to the Starter plan. If you need further assistance or have more questions, please request human support by clicking on "Talk to a person" in this chat.